Over 190 Google reviews from homeowners in Fort Worth, Southlake, Keller, Frisco, Plano, and across DFW. See why North Texas families trust HomeSafe to keep their homes powered.
Real reviews from real homeowners across Fort Worth, Southlake, Keller, Frisco, and DFW.
“The HomeSafe team did an excellent job in all aspects of our generator install. The customer service, attention to detail, and continued communication before, during, and after the install was great and very much appreciated! Bill and Cameron were patient and attentive to listen to and address any questions or concerns. We highly recommend HomeSafe.”
“Last year I purchased a Generac home generator from HomeSafe to replace my 19-year-old Generac. The install went great and I had no trouble with the unit all year. I recently called to schedule the annual service, and James came out the next day. Friendly and personable, he did an excellent job explaining the maintenance process and answering all my technical questions. He knows his stuff and is a great ambassador for HomeSafe. So glad I chose them. Thanks Nick!”
“Had a home generator bought and installed with HomeSafe. This was such an easy and seamless process. Brice was so helpful with all our questions during the purchasing process. Cameron was great at scheduling and communicating the entire process from gas to electrical to install. Manny was fantastic at making sure we understood everything about our new generator during generator school! I highly recommend HomeSafe and their team!!”
“HomeSafe installed a generator about 4 months ago — they did everything from start to finish. Friday night the power went out and the generator kicked in 4 seconds later. Called Justin Saturday morning at 6:30am; he sent Tye out. Tye found a failed Generac component — 20 degrees with wind chill — and got us up and rolling before he left. You want to talk about customer service? That’s customer service! Thanks Bill, Justin, and Tye!!”
“HomeSafe is the company I refer everyone to! They are GREAT, and I am so glad that we purchased our generator from HomeSafe — best decision. I feel much more secure with this business. The response time is hands-down AMAZING, and the crew is always friendly. Run to this business and get your generator; you will not be disappointed!”
“James is a top notch GENERAC technician. He gave me a great explanation on how the GENERAC operates while working on it. I’d recommend this company for your installation. You’ll be pleased.”
“HomeSafe did a wonderful job. Bill, Seth, Nick, and Keith were on time, professional, and did an amazing install and startup. Everyone took pride in their work and it shows! Highly recommend!”
“Fabulous product and service. Nick & Justin and team have gone above & beyond with top-notch service. In our situation, they willingly disconnected and stored our unit temporarily while we had construction and reinstalled when complete. The new generator works flawlessly.”
“We are very grateful for the professionalism and care that each person showed me and my family. Zack, Bill, Logan, Justin — they completed the install in one day. The company I looked at first told me it would take 5 days and the power would be off 5–6 hours. HomeSafe did the electrical, the plumbing, and the installation in one day. Power was off two hours max. Good honest people. One of the best experiences I have had in my life.”
Three themes that appear across 193+ HomeSafe reviews.
Whether it's a whole-home generator or an electrical panel upgrade, one theme runs through hundreds of HomeSafe jobs across Fort Worth, Southlake, Keller, Frisco, and the wider DFW area: crews are tidy, respectful of the property, and leave a finished job that looks as good as it works. No loose conduit. No debris left behind. No unexplained gaps in the work.
Generator installation or electrical work — both involve permitting, coordination, and multiple systems that have to work together. Our customers don't manage any of it. HomeSafe handles the gas line connection, electrical panel work, transfer switch, and every required inspection, whether the job is a new standby generator or a service upgrade. One call covers all of it.
When something goes wrong — generator or electrical — it rarely happens at a convenient time. The reviews reflect what HomeSafe does in those moments: answers the phone, sends a tech quickly, and solves the problem correctly the first time. That is the standard we hold ourselves to on every call.
If HomeSafe installed your generator, handled electrical work, or serviced your home's power system, sharing your experience on Google takes about 60 seconds.
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